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FAQs

Q. When will my items ship?

Your Order Is A Custom Graphic On Clothing That Are Created From Scratch. All items are subject to a small handling period; however, your items will ship within 5-8 business days from payment. Keep in mind that each product is different so please see ETA stated on the product page description for more accurate time. Please visit our Order Status page to track your purchases.

Q. How long until I receive my purchase?

On average, You will receive your order between 2 to 3 weeks from purchase. Please keep in mind that some of our Clothing and Accessories will be coming from different countries and might require a maximum of an additional week.  

Q. Where are my items coming from?

Majority of our products will be coming from a  fulfillment house in USA; however,  few of our specialty products will be shipping from United Kingdom, Canada, Asia, and Australia.

Q. How do I return a purchase for a refund?

*Custom Product*  We do not accept returns on Custom Products. We will issue a refund for any issue with you order that is our fault. Some example include, Wrong Order Delivered, Wrong Graphic,  And Item Never Received. We will work with you to resolve any issue and be reasonable about finding the best solution for you if any problem arise. 

*Non-Custom Product*We are confident you will LOVE our products that its no problem to offer you a No Hassle/Quick Refund Policy.If you are not 100% satisfied with your items from our site, you are welcome to return it within 30 days of purchase for FREE. Simply send us a email to return a product for refund. We will respond fast to start the product shipping process and immediate refund initiation. 

Q. Where can I find your Brand?

Our designs are loved by many Social Marketplaces. You can find our products on Amazon, Etsy, Pinterest, Facebook and Instagram. Please follow our active Social Media Pages.

Q. Is your website and payment terminal secure?

We are dedicated to protecting your information and providing a secure shopping experience. We use industry standard encryption and password protection technology to protect ALL of our customer's secure information.

Have more questions?

Don't hesitate to visit our Contact Us page, or send us a detailed email and we will get back to you within one business day. We LOVE to hear from you

855-Zen-Zest(936-9378) 

support@zenandzestful.com